CRM systems and software allow you to store customer data, pipeline and lead information, and other crucial details about your buyers in one place. Centralizing this data is one of the core ...

What is CRM training? CRM training refers to a program designed to provide employees with the knowledge and skills to use CRM software effectively. While CRM training is important for most workers ...

CRM technology selection should be based on business needs and the software functions required to meet those needs -- not on slick vendor demos and marketing hype. Here's how to tell the difference.

Companies that generate leads and track client data benefit from customer relationship management (CRM) software. Learn the CRM basics.

The best CRM software should help small business owners drive sales and interact with potential and existing customers.

CRM and VoIP: What You Need to Know CRM platforms and VoIP systems go hand-in-hand. Find out more about this integration and what it can do for your business.

ERP manages a company’s internal operations while CRM integrates all of the organization’s interactions with external clients ...

This HubSpot review will tease out the strengths and weaknesses of the CRM platform, which is a great option for growing businesses.

Discover the best open-source CRM software options to enhance customer relationships for your business.

To select our picks for the best CRM software for recruiting, our small business HR experts conducted dozens of hours of research. This process included live demonstrations of leading CRM systems ...

Find out the best CRM software options for real estate according to research from Forbes Advisor Canada.

This article explores the challenges faced by businesses that do not use a CRM, the benefits of making the switch, and how ...