Showing genuine appreciation can go a long way in building lasting relationships with customers and clients. Small but ...

As a business owner, you probably owe a lot of thanks — especially to your customers ... The message body should be a single paragraph with 4-5 lines or two small paragraphs with 2-3 lines.

The Better Business Bureau is encouraging customers to write a review about marketplace experiences with businesses, brands ...

It’s very important to let customers know you care, and you should think about this daily. Satisfied customers can make or break your business ... a handwritten thank you note.

Have you ever wondered how much business potential is missed by not texting your customers? As technology continues to shape ...

DEAR ABBY: Some time ago, you printed a letter from a grandmother who said she was changing her will because neither her ...

These are obvious in person but lost in a text message. 2. Posture. If you are trying ... But most business processes, like ...

Her work has been featured on US News and World Report, Business.com and Fit Small ... box, you could have the next hot trend. You’ll want to establish a website where customers buy your box.

Dear Tamara: The subject of thank-you notes is one of the most common complaints I receive from readers. Some people put off ...

"A loyalty program is essential in building a business," Trim said. "It's not enough to just offer a great product and hope that customers come into your store. You have to do something ...

Jennifer Simonson draws on two decades as a journalist covering everything from local economic developement to small business ... you decide which is best for your needs. CRM stands for customer ...

Some time ago, you printed a letter from a grandmother who said she was changing her will because neither her adult children ...