iOS 11.3 added support for Business Chat through iMessage, which allows you to talk to support representative directly through the Messages app on your iPhone, iPad, or Mac, instead of calling in ...

We've been seeing signs of an upcoming chatbot-based support feature in the Apple Support app, and it turns out it's already in testing.

How to use Apple’s Business Chat on your iPhone or iPad in iOS 11.3 Dish and Four Seasons now support Apple's Business Chat By Steven Winkelman Updated July 20, 2018 Julian Chokkattu/Digital Trends ...

T-Mobile on Wednesday announced support for Apple's new Business Chat feature, allowing customers and non-customers alike to message customer service representatives directly from the Messages app ...

Business Chat can also be used across devices, so customer support chats can be conducted and resumed on iPhone, iPad, Mac, or Apple Watch.

Apple is increasing support for MobileMe with a new real-time live chat for customers that are having problems.