You can make a complaint by mail or fax, but HHS prefers that people submit online via the Texas Unified Licensure Information Portal (TULIP) or call 1-800-458-9858 so we can get all of the ...

When managed care organization (MCO) staff enter fair hearing requests in the Texas Integrated Eligibility Redesign System (TIERS), as outlined in the policy below, use the following entries per the ...

9000, Enhanced Community Coordination Responsibilities for State Supported Living Center and Intermediate Care Facility for Individuals with an Intellectual Disability or Related Conditions Diversions ...

Texas Family Resources is a one-stop source on the numerous support services and resources available to families through state government programs. Thriving Texas Families is a statewide support ...

This institution is prohibited from discriminating on the basis of race, color, national origin, disability, age, sex, and in some cases religion or political beliefs, or retaliating for prior civil ...

Food Safety Tips for Nursing Facilities (PDF) provides tips for practicing proper food safety techniques. Centers for Disease Control and Prevention Food Safety provides information on food safety, ...

Area Plan — A plan developed by the AAA for comprehensive and coordinated systems of services for older people that complies with the Older Americans Act (OAA) and 45 CFR Part 1321. It follows the ...

The posters should be displayed in areas where clients and the public can easily see them, such as lobbies, waiting rooms, front reception desks, and locations where people apply for and receive HHS ...

This report is the second installment of a required report to the Legislature on the Comprehensive Health Homes for Integrated Care (CHIC) Kids Pilot Program. Presentation to the House Committee on ...

The applicant, member, or legally authorized representative (LAR) must contact the Program Support Unit (PSU) as instructed in the denial notification to request a State Fair Hearing with the state of ...

Medicaid managed care organizations (MCOs) must follow all federal and state laws, rules, and the provisions of the Texas Medicaid Provider Procedures Manual (TMPPM), and their contracts about Private ...

The Regulatory Services Division protects the health and safety of Texans receiving long-term care, child care, acute health care and behavioral health services. We’re seeking investigators, nurses, ...